I spent an afternoon poking around the sheds with the engineers while researching a story on the Indian Railways’ mandate to switch from the very unsanitary drop-chute toilets we inherited from the British to zero-waste bio-toilets. It was totally fascinating. I was fully enthralled by all the various maintenance sections and tasks — rakes on elevated tracks, being painted, welded, shunted. All very cool.
And everyone at the Central Railways was delightful. I’ve never dealt with a branch of the government so efficient and eager to help. I’ve come away not only equipped with more respect and understanding for what they do (and how uphill a task it is to cater to our great unwashed junta) but also impressed with the engineers and the CPRO. Ask me about my contrasting *other* experience to really get why I’m so floored. 😉
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